You can fax your completed purchase order to 248.896.0149.  Please feel free to use our online ordering system to put together a purchase order to fax to us.

You can place an order by phone by calling one of our customer service representatives at 1.888.660.6866 or 1.248.896.0145.

You can email your order to orders@innov-research.com

What to Include in Your Order

When ordering, please be sure to include the following:

• Your purchase number or credit card information

• Your email address or telephone information (in case we need to contact you)

• Your shipping address

• Your billing address

• Items you would like to purchase

Credit Cards Accepted

We currently accept Visa, Mastercard and American Express Credit Cards

Hours of Operation

Hours of Operation are Monday Through Friday 8:00am to 8:00pm (EST)

Terms and Conditions

Conditions of Sale

All products are for RESEARCH USE ONLY, and not for Human or Clinical/Diagnostic use. The reagents that you purchase from Innovative Research, Inc are clearly labeled "For Research Use Only". To comply with U.S. Food and Drug Administration (FDA) Regulations, these products are Not for use in Clinical Diagnostic or Therapeutic Procedures.

As your supplier, we advise our customers and monitor the use of these products to ensure that they are used for research purposes only. Purchaser agrees to indemnify and hold Innovative Research, Inc. and its suppliers harmless for any use of this product. If you have any questions, do not hesitate to contact us. Thank you for your interest in Innovative Research Inc.

Charges

There will be no handling fee, however a minimum order of $50 is required on all Domestic orders and a minimum order of $100 on all International orders. All shipments requiring dry ice will be charged for the insulated box and dry ice used.

Payment

Payment will be due within 30 days upon receipt of goods, unless prior arrangements have been made.

Shipping

All orders are shipped via Federal Express at the purchasers expense, unless prior arrangements have been made.

Discounts

Discounts are available on all products for bulk quantity orders.

Storage

All products should be stored at - 70 C or colder unless otherwise stated.