FAQ's
frequently asked question PDF Print E-mail
Q?
What type of payments do you accept
A.
We accept all major credit cards, purchase orders, and prepayment.
Q?
How should my products be stored
A.
All products will be stored at either -80° or -20°. Please refer to the product label, datasheet, or online for proper storage conditions. 
Q?
Do you offer free samples
A.
You can receive a sample of almost any product, and we encourage evaluation fo lot specific samples.
Q?
DO I NEED AN ACCOUNT TO ORDER
A.
You do not need an account to order over the phone or via fax. We will setup an account for you and you will receive confirmation of your order. You may register for an account online to keep billing, shipping, and payment information stored securely for future purchases.
Q?
do you provide discounts or have any sales
A.
IRBIOLOGCIALS is constantly pormoting our products new and old through trade shows, newsletters, online promotions and more. Click this link to view our current promotions. We also are happy to offer a bulk discount on orders. Please inquire with customer service regarding your inquiry and discount volume. 
Q?
are you affiliated with innovative research
A.
Yes. IRBIOLOGCIALS is a new division created from Innovative Research to produce and supply antibodies, reagents, ELISA Kits and more to the science community. We researched what was needed and wanted to find a way to be able to supply what was needed while keeping our core products and business as well. So in 2011 we started the new division of Innovative Research......IRBIOLOGICALS.